This event is triggered when a customer wants to reverse their redemption and receive their points back. Important to note that the customer won't receive their points back until Yotpo receives an API call approving the cancellation request.
{
"topic": "swell/point_redemption/cancellation_request",
"name": "Swell Point Redemption Cancellation Request",
"point_redemption_id": "10869305",
"reward_text": "jkl",
"customer": {
"total_spend_cents": 1812,
"total_purchases": 1,
"perks_redeemed": 7,
"last_purchase_at": "2020-02-20T07:53:55.000Z",
"email": "[email protected]",
"referred_by": "[email protected]",
"points_earned": 675,
"points_balance": 675,
"points_expire_at": null,
"first_name": "John",
"last_name": "Smith",
"last_seen_at": "2020-02-20T07:53:55.000Z",
"third_party_id": "4302977345",
"referral_discount_code": null,
"has_store_account": true,
"credit_balance": "$0",
"is_affiliate": false,
"referral_link": "http://rwrd.io/x09u052",
"referral_code": {
"code": "x09u052",
"shares": 0,
"facebook_shares": 0,
"twitter_shares": 0,
"email_shares": 0,
"emails_sent": 0,
"emails_viewed": 0,
"links_clicked_from_email": 0,
"links_clicked_from_twitter": 0,
"links_clicked_from_facebook": 0,
"orders": 1,
"amount_cents": 3000,
"average_amount_cents": 3000,
"expires_at": null,
"expired": false,
"completed_referral_customers": [{
"email": "[email protected]",
"first_name": "Hillary",
"last_name": "Clinton",
"referral_points_contributed": 0,
"last_seen_at": "2016-10-15T16:38:20.000Z"
}],
"email": "[email protected]",
"unique_clicks": 1,
"total_clicks": 1
}
},
}