Added
Manage VIP tiers through the API
September 28th, 2026
You can now assign customers to VIP tiers through the API, the same way you do with manual tier assignment in the Loyalty admin.
New endpoints (v3):
- Get VIP Tiers Program returns your program settings and every tier, including tier IDs.
- Get VIP Tiers Program Status confirms your program is active.
- Push Customer to Tier assigns a customer to a tier.
When you push a customer to a tier, you choose:
- How long the assignment lasts: set
planned_end_atfor an end date, or leave it out to keep the customer in the tier indefinitely. - Whether to grant entry rewards:
AWARD_ENTRY_REWARDSorIGNORE_ENTRY_REWARDS.
Push Customer to Tier identifies the customer by their Yotpo customer ID. Get it from the new yotpo_customer_id field in Fetch Customer Details.
All three endpoints authenticate with your access token in the X-Yotpo-Token header.